This grievanceredressal.dvet.gov.in is a digital platform of Directorate of Vocational Education and Training (DVET) provides a comprehensive solution for students, employees, and the public to lodge and resolve grievances in a structured and transparent manner.
Users can submit grievances under clearly defined categories, ensuring their concerns reach the appropriate department or authority. After submission, users can log into the portal to monitor the real-time status and progress of their grievance.
Each grievance will be reviewed and addressed by the designated competent authority within 21 working days from the date of submission.
Upon resolution, users can provide feedback by selecting either "Satisfied" or "Dissatisfied" to rate the quality and effectiveness of the response.
If a grievance is marked as "Dissatisfied," the system allows users to escalate the issue to a higher authority for further review and resolution.
This platform is designed to enhance transparency, accountability, and prompt service delivery by ensuring timely and fair redressal of grievances for all users.